Team Inbox
One inbox. Every channel. Every teammate.
WhatsApp, Instagram, Email, and Web Chat conversations land in the same queue — assigned, permissioned, and answered by the right person, not whoever's online.
Team Inbox
4 openAarav Shah
Can you confirm my order?
PS
@meera.designs
Do you ship internationally?
RK
Farmley Support
Re: Invoice #4821
PS
Website Visitor
Is there a free trial?
AI
8
Channels, one queue
3
Roles: admin, manager, agent
0
Conversations that slip through
What's inside
Built for teams, not just chats
Every Channel, One View
Role-Based Access
Auto-Assign & Route
Canned Replies
Internal Notes
Agent Analytics
Use cases
Where teams use it
Support At Scale
Every channel routes into one queue — nothing slips through.
Bot-To-Human Handoff
A Bot Flow hits its limit and hands the chat to the right agent.
Multi-Team Workspaces
Roles keep agents, managers, and admins seeing only what they should.